Frequently Asked Questions

Feel free to contact us for any queries regarding our products or services. We are happy to help you.

Hummr app is a platform for people of similar interests to come together and have their work done and also pay the helper a little money to show your gratitude with built in payment system.

You can get help in your projects and tasks from other people with search, chat, voice and video call through app and don't worry to find a payment gateway to pay the helper because you can pay with built in payment system in the app. And you can get paid too for helping other people. Set your chat and call rates in the app and wait for other people to contact you when they need your help.
For exapmle, Consider you are having a little trouble in a software project you are working on, you have looked over the internet but couldn't find anything there. You wish you could talk to some expert in that area to get you over that small problem. Well, open the Hummr app and go to search, search with skills, projects, jobs or qualifications and choose a person from the search results which suits your needs. Read reviews about the person to know more about him. See their chat and call rates to find yourself the most economical solution. Send the person a message, voice or video call him. Money is deducted from your wallet for every chat message you send according to the chat rate of the other user. The helper is not charged any money for responding to your chat messages, so you don't get any money when he sends you a message.
For voice and video calls, the money is deducted from your wallet every minute while you are on the call according to the set call rates of the helper. Your call will disconnect automatically if your balance goes lower than the rate. The caller always has to pay the receiver, so if your call gets disonnected in the middle and then the helper calls you, then the helper starts getting charged per minute according to your rates. If you face any issues using our app, contact us and our team of experts will help in any possible way.

Hummr is available all over the world in iOS and Android app stores.

A Stripe transaction fees of 2.9% + 30¢ is deducted from the amount you add. So if you add $10 to your account, you'll get $9.41 in your wallet. The price is the same for all cards. You don’t pay anything for failed charges. You can verify Stripe charges here. Read more about our pricing policy here.

You can transfer it to your bank account or you can transfer it to your friend. There are no charges applicable in both cases. So if you send $10 to your bank account, $10 is sent to your bank account. Same is the case with transfer to friend.

You are charged according to the rates of the person you are sending message to. Everyone has the option to set their chat and call rates. If the receiver's chat rate is $0.05 per message then that much amount of money gets deducted from your wallet for every message you send. The receiver is not charged for replying to your chat messages whatever your chat rates might be.

You are charged according to the rates of the person you are having voice or video call with. Everyone has the option to set their voice and video call rates. If the receiver's voice/video call rate is $0.1 per minute then that much amount of money gets deducted from your wallet every minute while you are on the voice/video call. The receiver is not charged for receiving your voice or video call whatever your voice/video call rates might be.

Please send an email to support@test.com for any queries. We are always here to help you. You'll hear from us within 48 hours.